LEAN Recruiting
LEAN management has been defined as "a production practice that considers the expenditure of resources for any goal other than the creation of value for the end customer to be wasteful, and thus a target for elimination."[*]
Unlike other RPO companies, Seven Step has made the LEAN philosophy a defining feature of our approach. Everything we do is designed to implement an effective, efficient hiring process as directly as possible, with a minimum of costly waste.
Setting Clear Expectations
Keeping it LEAN is one reason we're explicit about the seven steps in our process. Defining each component of the recruiting process allows us to set clear expectations about the inputs, procedures and outputs of each step. We know exactly what's required to make each step successful. Importantly, we also know what's not required.
Making (and Keeping) Commitments
We work with our clients to define detailed project goals. Every project begins with a clear discovery process (Step 1: Setup), during which we define measures of success for each recruitment step. Then we document a clear outline of responsibilities for each of these metrics.
We track and report on our progress against every metric daily. In most cases, Seven Step's project compensation is created on a strict pay-for-performance basis. We make explicit service-level commitments for everything we do. We're motivated to do everything we can to learn from our results every day, so we can get better, more efficient and productive tomorrow.
The result is a super-efficient, highly productive model of outsourced recruitment, one in which the only thing that matters is the LEAN attainment of your goals.