High Volume Clinical Hiring for Rapid Growth Needs of Fortune 10 Healthcare Company

CASE STUDY

  • Challenges
  • Approach
  • Results
Challenges

Hiring Volume: 4,000-6,000 hires annually

Geography: United States

Roles:

Clinical roles: Specialty, Medicare, Medicaid, Pharmacy, DSNP
Specialized roles: Nurses (RNs), Doctors, Dental, Social Workers, Audiology, Case Managers, Claims Benefit Analysis

Specific Challenges:

  • Hiring volatility with on-demand hiring needs; both class-based and bespoke hires
  • Changes in government regulations and evolving healthcare laws; federal and state
  • Aggressive turn-around times on clinical hiring in new, emerging markets; under 30 days from req creation to hire
  • State regulations drive rapid implementation timelines and skills requirements
  • Salary pressure in high demand areas for clinical talent
Approach

Solution Type: Enterprise

Delivery Model: End-to-end

Highlighted Strategies:

  • Best-in-class Candidate and Hiring Manager Experience:
    • Application of Sevesntep’s proprietary clinical high-volume playbook and processes
  • Evolving Best Practices Documentation:
    • Updated strategy guides to harness lessons learned from each new hiring ramp-up
  • Advanced Team Segmentation:
    • Alignment with specific hiring verticals, career levels and job profiles
  • Interviewing Optimization:
    • Master database of behavioral questions to help ensure quality of submitted candidates
  • In-depth Clinical Recruitment Training:
    • Custom learning sessions to quickly acclimate new team members
  • Specialty Programs:
    • Veteran hiring and diversity recruiting
Results
  • Average hiring manager satisfaction – 96%
  • Average submit-to-offer ratio – 4:1
  • Average interview-to-offer ratio – 2:1
  • Average time-to-fill – 49.5 days
  • Requisition aging average – 14% (2020)
  • Exceeded veteran hiring goals with record volumes of both submittals and hires
  • Contract renewal – 3rd generation active Sevenstep client