High Volume Clinical Hiring for Rapid Growth Needs of Fortune 10 Healthcare Company

Case Study

Challenges

Hiring Volume: 4,000-6,000 hires annually
Roles:
Clinical roles: Specialty, Medicare, Medicaid, Pharmacy, DSNP
Specialized roles: Nurses (RNs), Doctors, Dental, Social Workers, Audiology, Case Managers, Claims Benefit Analysis
Geography: United States
Specific Challenges:

  • Hiring volatility with on-demand hiring needs; both class-based and bespoke hires
  • Changes in government regulations and evolving healthcare laws; federal and state
  • Aggressive turn-around times on clinical hiring in new, emerging markets; under 30 days from req creation to hire
  • State regulations drive rapid implementation timelines and skills requirements
  • Salary pressure in high demand areas for clinical talent

Approach

Solution Type: Enterprise
Delivery Model: End-to-end
Highlighted Strategies:

  • Best-in-class Candidate and Hiring Manager Experience: Application of Sevesntep’s proprietary clinical high-volume playbook and processes
  • Evolving Best Practices Documentation: Updated strategy guides to harness lessons learned from each new hiring ramp-up
  • Advanced Team Segmentation: Alignment with specific hiring verticals, career levels and job profiles
  • Interviewing Optimization: Master database of behavioral questions to help ensure quality of submitted candidates
  • In-depth Clinical Recruitment Training: Custom learning sessions to quickly acclimate new team members
  • Specialty Programs: Veteran hiring and diversity recruiting

Results

  • Average hiring manager satisfaction – 96%
  • Average submit-to-offer ratio – 4:1
  • Average interview-to-offer ratio – 2:1
  • Average time-to-fill – 49.5 days
  • Requisition aging average – 14% (2020)
  • Exceeded veteran hiring goals with record volumes of both submittals and hires
  • Contract renewal – 3rd generation active Sevenstep client