Unifying Talent Acquisition for Global Data Analytics Enterprise

CASE STUDY

  • Challenges
  • Approach
  • Results
Challenges

Hiring Volume: 1,000 hires annually plus ~1000 hires supported via source and screen services

Geography: 5 Continents and 18 countries across North America, LATAM, EMEA, APAC regions

Roles:

Corporate roles (entry-level to executive): IT, Finance, Marketing, Legal, HR, Support)
Specialized roles: Data Analytics and Technology

Specific Challenges:

  • Inconsistent recruitment processes across regions due to prior structure and number of business acquisitions
  • Niche hard-to-fill and high-demand profiles (e.g. Data Science and specialized Technology roles)
  • High percentage of revenue generating positions (affecting P&L if left unfilled)
  • Multilingual needs: French, English and Spanish
Approach

Solution Type: Enterprise

Delivery Model: End-to-end

Highlighted Strategies:

  • Stakeholder Engagement:
    • Extensive sessions with global talent acquisition leaders to fully understand business goals and objectives and build regionally accommodating recruitment programs
  • Global Optimization & Implementation:
    • Process redesign accounting for cultural and legal nuances in each country
  • Change Management Strategy:
    • Key stakeholder engagement strategies to preempt and resolve TA process change questions.
  • Custom Client Training:
    • Talent Acquisition, HR and hiring manager communication on the what, when, and, most importantly, the why.
  • Global Delivery Footprint:
    • Round-the-clock delivery from Sevenstep resources on multiple continents
  • Team Segmentation:
    • Focused hiring manager interaction by geography and recruitment focus
  • Market Intelligence:
    • Extensive research on supply/demand, market trends and candidate analysis for hard-to-fill roles
  • New Reporting & Analytics:
    • Assessing operational performance against broader set of defined SLAs and KPIs
Results
  • Successful expansion from North America into EMEA, LATAM and APAC regions to create one, unified global talent acquisition process
  • 380 global offer accepts for challenging job profiles in first 10 months
  • Average Time to Fill – 49 days
  • Global SOW expansion into LATAM, EMEA and APAC – 1st Generation Sevenstep client